Terms of Service

These Terms govern your use of Mailmundo. By accessing or using the service, you agree to these Terms. If you are using the service on behalf of an organization, you confirm you have authority to bind that organization.

1. The service

Mailmundo provides email infrastructure for transactional and permission-based marketing email, including APIs, dashboards, and related tooling.

2. Acceptable use

Your use of Mailmundo is subject to our Acceptable Use Policy and Anti-Spam Policy. Violations may result in suspension or termination.

3. Your content

You retain all rights to the content you upload (templates, contact lists, campaign copy). You grant Mailmundo a limited license to host, transmit, and process that content as needed to operate the service.

4. Your responsibilities

• You are responsible for obtaining all necessary consents from your recipients.
• You are responsible for honoring opt-out requests promptly.
• You are responsible for the accuracy of sender information.
• You are responsible for compliance with applicable email and privacy laws (CAN-SPAM, GDPR, LGPD, CASL, and others).

5. Fees

Pricing is published on the website. Mailmundo may change pricing with 30 days' notice for paid plans.

6. Suspension

We may suspend access if your use threatens deliverability, security, or legal compliance. We will notify you when reasonably possible.

7. Termination

Either party may terminate for any reason. On termination, you can export your data for 30 days, after which it may be deleted.

8. Warranty disclaimer

The service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Email delivery depends on third-party infrastructure (recipient mail servers, ISPs) and is not guaranteed.

9. Limitation of liability

To the maximum extent permitted by law, Mailmundo's total liability for any claim arising out of these Terms is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages.

10. Indemnification

You agree to indemnify Mailmundo against claims arising from your content, your violations of these Terms, or your violations of law.

11. Governing law

These Terms are governed by the laws of the State of California, USA, excluding conflict-of-laws principles. Disputes will be resolved in the state or federal courts of California.

12. Changes

We may update these Terms. Material changes will be notified by email or in-product notice. Continued use after changes constitutes acceptance.

13. Contact

Questions about these Terms: legal@mailmundo.com.