Acceptable Use Policy

This Acceptable Use Policy (AUP) describes prohibited uses of Mailmundo. Violations may result in suspension or termination without refund. We enforce this policy to protect deliverability for everyone on the platform.

1. Prohibited content

You may not send email that:

• Promotes illegal activity, fraud, or scams (including phishing).
• Contains malware, viruses, or destructive code.
• Infringes intellectual property, privacy, or publicity rights.
• Promotes adult content, gambling (where prohibited), pyramid schemes, or get-rich-quick offers.
• Promotes weapons, illegal drugs, or controlled substances.
• Targets minors with commercial offers.
• Harasses, threatens, or defames any person or entity.
• Promotes cryptocurrency offerings, ICOs, or speculative investments.
• Promotes work-from-home / multi-level marketing schemes.

2. Prohibited practices

• Sending to lists you did not collect through clear opt-in consent.
• Sending to purchased, rented, or scraped lists.
• Forging, falsifying, or obscuring sender identity.
• Spoofing headers or routing information.
• Using deceptive subject lines or preview text.
• Failing to honor opt-out requests within 10 business days (or as required by jurisdiction).
• Continuing to send to addresses that hard-bounced or filed spam complaints.
• Bypassing rate limits, suppression lists, or other safety mechanisms.

3. Technical abuse

• Scanning, probing, or attacking Mailmundo or third-party infrastructure.
• Using Mailmundo to send abuse traffic or denial-of-service attacks.
• Reselling or relaying email through Mailmundo without our written consent.
• Reverse-engineering or extracting proprietary data beyond what the API exposes to you.

4. Cold email

Mailmundo is not a cold-email tool. Sending to recipients without prior consent is grounds for termination. If you need help defining what counts as consent in your jurisdiction, consult our Anti-Spam Policy.

5. Reporting violations

Report suspected AUP violations to abuse@mailmundo.com or via /abuse.

6. Enforcement

We may, at our discretion: warn, throttle, suspend, or terminate accounts; remove content; cooperate with law enforcement; and pursue legal remedies. We log all enforcement actions for audit.